Diagnose the work.
Then earn the right to build.
An executive asks for an autonomous prior-authorization agent. Reconstruct the workflow, triangulate stakeholder evidence, choose the smallest defensible wedge, and revise the plan when one field fact changes.
“Build an AI agent that completes and submits prior-authorization packets.”
Where does the controllable failure actually occur, what is the least-authority wedge that can test it, and which workflow outcome would justify adoption?
Every organization, person, event, document, control, and figure in this studio is synthetic. The exercise uses no patient data and describes no real payer, provider, policy, or engagement.
One operating sequence. Different kinds of proof.
The deck keeps the complete formation in view while each chapter moves from provider knowledge into enterprise decisions, production-shaped work, supervised evidence, and independent review.
0208
Reconstruct the work before prescribing AI
Where does the workflow actually fail, and which evidence changes the mission?
- Produces
- Workflow, bottleneck, and outcome contract
- Authority
- Synthetic browser practice
Deck position shows where this public chapter sits in the authored system. It is not saved learner progress, proof of completion, a cohort record, or a qualification decision.
- 01InspectACTIVE
- 02DiagnoseOPEN
- 03AdaptLOCKED
- 04ContractLOCKED
- 05DebriefLOCKED
Follow the case, not the feature request.
- W01
Order created
Ordering clinicianThe order, diagnosis, and note exist, but supporting evidence is not packaged for the payer.
SYSTEMClinical record
DECISIONDoes the request require authorization, and what evidence applies?
- W02
Evidence assembled
Prior-authorization coordinatorThe coordinator reconciles coverage rules, notes, results, and attachments across systems.
SYSTEMWork queue + document store
DECISIONIs the packet complete, current, attributable, and ready for clinical release?
- W03
Clinical release
Utilization review clinicianA named clinician confirms medical-necessity reasoning and resolves ambiguous evidence.
SYSTEMClinical review queue
DECISIONMay this bounded packet leave the organization?
- W04
Payer submission
Prior-authorization coordinatorApproved packet fields and attachments are entered, then an external tracking identifier is captured.
SYSTEMExternal portal
DECISIONWas the exact approved packet received once by the intended destination?
- W05
Exception resolved
Cross-functional ownerRequests for more information, denials, and status changes cross operational and clinical ownership.
SYSTEMStatus queue + clinical record
DECISIONWho owns the next move, and what closes the case as an accepted outcome?
Δ
AFTER FIRST WEDGE DECISIONThe proposed action boundary is not available
- FACT 01
The external portal contract prohibits unattended submission for this workflow and exposes no supported write API.
- FACT 02
Urgent and exception cases require a named clinician to approve the exact evidence packet before release.
- FACT 03
Status readback is delayed; an uncertain result cannot be treated as a failed write and retried blindly.
Hold the accepted workflow outcome fixed, but revise the route: keep the first wedge inside evidence assembly, deterministic validation, and named human release. External action remains out of scope until identity, write support, idempotency, confirmation, and reconciliation are proven.
What changes in your bottleneck model, wedge, guardrail, and kill criteria—and what stays invariant?
B01Browser-only formative practice; nothing is saved.
B02No account, graph, artifact, review, credential, qualification, employer, or client record is created.
B03A formative score is feedback on this authored decision, not evidence that the learner performed field discovery.
B04The provider-neutral core compares deterministic code, model assistance, agentic action, and human authority without prescribing a model vendor.
